Goose will offer a more user-friendly client experience. Expect a quicker and more efficient check-in process and a hassle-free checkout. Experience effortless online bookings that can be accessed anywhere, anytime! In addition, vaccination reminders/uploads, payments and confirmations will also become easier for our clients. These are just a few of the enhancements that Goose will offer.

North Station – Wednesday, January 8th

Boston  – Wednesday, January 15th

Check back for updates on when your preferred Red Dog location is launching Goose!

Red Dog will email you a customized login link for you to be able to access your account. This link is specific per Red Dog location and will be shared on the day your preferred location launches the new software. 

• Entering your email
• Entering the verification code
• Add you pet(s)
• View this how-to video here: https://share.zight.com/z8uRKzKW

• Select Sign In in the top right hand corner of the booking page.
• Enter your exact email address that you have used with Red Dog in the past
• Enter the verification code
• Add your pet(s)
• View this how-to video here: https://share.zight.com/Apuq547G

• Enter your exact email address that you have used with Red Dog in the past
• Enter the verification code
• Add you pet(s)
• View this how-to video here: https://share.zight.com/z8uRKzKW

You’ll need a few items:

• The email address you’ve used with Red Dog
• Pet name(s) (first name only)

All upcoming reservations have been transferred and can be viewed in your online profile under “My Bookings”

Unfortunately, for security reasons, we were unable to transfer any credit card information to the new system. We ask that you please update your credit card during your first transaction in the new software or when checking out at your preferred Red Dog location.

Your current packages are not visible in your online profile quite yet, but your package credits have transferred and are able to be used when checking your pet out from Red Dog. Please ask our Client Service Specialists for your most up to date package balances at check-out.

Store credits are now referred to as “Wallet” balances and are not currently visible in your online profile.  Rest assured that your wallet balances have transferred and are able to be used when checking your pet out from Red Dog.

At this time, your pet’s previously uploaded vaccine records are not currently visible in your online profile,  but your pet’s vaccination dates have transferred. If your pet’s vaccinations records have recently been updated, please upload a copy of the records into your profile.

Your booking confirmation page and email will now contain a link to pre-register your pet(s).

• Please update any updated feeding, medication, and care instructions.
• Note that all previous instructions from our old system have been migrated.

Absolutely! Our Customer Care Specialists are always happy to assist you with appointments and reservations over the phone.